|Address:||1103 W Hwy 287 Bypass, Waxahachie, TX 75165|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM|
Robertus van Tilburg
Worst vehicles very unsafe they must use a terrible service department I moved with 4 of their trucks out of state. all vehicles had severe problems and where very unsafe. Trip 1 All the fuel ran out of the vehicle in the garage during loading, it had just been serviced I was told. They left the fuel line loose. The replacement vehicle died and had steering issues. Trip 2 Vehicle overheating and jumping all over the place. Trip 3 I mentioned the damage to the under skirting on the sides of the vehicle. She put an x on it with a marker but did not inspect behind it. 1 hour into a 7 hour drive I have a blow out on the high way because the brackets that where hanging loose when the under skirting was damaged punctured the rear tire and exploded with terrible force. Luckily the back has 4 tires which probably saved me and other cars around me. The customer service is very poor at this location. I will not rent another uhaul and hope you do not either if you love your family. I also do not like the way they refer to their UHaul competition down the road. The Service experience with the other UHaul place in Waxahachie was excellent. Overall the worst customer service experience ever.
Every time I come to this place around 7am they are never open!!!! When it says y’all are open at 7 it should be 7!!!! Not 7:01 7:02 or 7:03!!! I waited 15mins while someone was inside and was ignored. Never again.
The lady who manages this place is extremely rude and very unfriendly!!! I would rather pay 3x times the amount elsewhere and be treated nicely!!
Just needed a small trailer for 2 hours , Set online reservation and they were ready! Fast Friendly service. Will be back.
Good location. Dependable. Cooperative, knowledgeable service. On site storage facility.
Nice clean storage units.truck rental.nice folks here to help you.
I returned my UHaul here and they had excellent customer service.
The owner here was a great help. Super friendly.
Owner was RUDE.. Completely unacceptable.
Ilove the place they are nice to us.